Legal
Refund & Cancellation Policy
Refund & Cancellation Policy – Virtual Office
Full Refund Before Agreement Signing (Within 7 Days)
A 100% refund will be issued if the agreement has not been signed and the refund is requested within 7 calendar days from the date of payment.
Partial Refund After 7 Days (Before Agreement Signed)
If the agreement has not been signed but the refund request is made after 7 calendar days from payment, a 10% deduction will apply.
This deduction covers operational and processing costs.
Refund After Agreement Signing
Once the agreement is signed, a refund will only be processed after deducting a documentation fee of ₹2,500.
This covers notary charges, lawyer fees, commute, and administrative processing.
Refund Based on Purpose Fulfillment
No refund will be processed if the service has fulfilled its intended purpose.
For example, if the address was used for company registration or GST registration and the registration is completed, no refund will be provided under any circumstances.
If a refund is still considered in special cases, it will be on a prorated basis and limited to a maximum of 50% of the eligible amount after prorated calculation.
GST Plan Specific Refund Conditions
Refunds under GST plans will only be processed after two formal rejections by the GST department.
- Official rejection letters must be submitted as proof.
- Refunds will only be granted if the issue was due to the space partner or location-related reasons.
- No refunds will be provided for issues arising from incorrect documentation or consultant/filing errors.
General Terms
All refunds, if approved, will be processed within 7–10 working days to the original mode of payment.
Refunds are not applicable due to delays, personal changes in plans, or non-utilization of services.